Trust in digital has become business critical, Lars Steffen, Director of eco International, says - because bad user experience does not induce customers to buy. Read more on dotmagazine.

In this issue, dotmagazine explores how industry, government, law enforcement, and civil society can work together to make the Internet bigger, better and safer for everyone.

Rafael Laguna, CEO of Open-Xchange talks to Julia Janssen-Holldiek from the CSA about innovating email and achieving security through openness. Read more on dotmagazine.

Willem Voogt from Aangetekend B.V. draws the comparison between attention value in physical and electronic mail, and looks at the influence of the eIDAS Regulation and the GDPR on email reliability. Read more on dotmagazine.

John Levine from the Universal Acceptance Steering Group at ICANN speaks to Julia Janssen-Holldiek (CSA) about the potential of internationalized email addresses to communicate with billions. Read more on dotmagazine.

This month, dotmagazine explores the interplay between online and offline identities, identity management & authentication, and compliance with eIDas & the GDPR.

Neal McPherson from 1&1 IONOS, on handing back control of data & identity management to the user through implementing the open ID4me single sign-on standard. Read more on dotmagazine.

Magnus Eén from Westwing and Dr. Conny Junghans from 1&1 spoke to Julia Janssen-Holldiek (CSA) about introducing schema.org to enhance commercial emails. Read more on dotmagazine.

Tobias Herkula from Cyren explains to Julia Janssen-Holldiek (CSA) why marketers need computational trust to protect their brand online. Read more on dotmagazine.

DNSSEC does two things: It ensures you’re talking to the right online resource, and it verifies that the information you receive has not been tampered with, Patrick Koetter from sys4 AG explains. Read more on dotmagazine.

Mark Robbins from Salesforce explains how interactivity is breathing new life into email, and its impact on conversions, spend, & customer relationships. Read more on dotmagazine.

Hannah Kreyenberg from Hornet Security, on the importance of email security for the success of digitalization and the protection of company assets. Read more on dotmagazine.

Email has become a vital e-commerce tool, and new initiatives are set to improve security, user experience, and ROI, say Marcel Becker from Verizon Media Group and Seth Blank from Valimail. Read more on dotmagazine.

Leonie Jonker from Paula’s Choice Skincare, on email’s power to retain customers and improve communication and interaction through customer feedback. Read more on dotmagazine.

Julia Janssen-Holldiek, Director of the CSA, on the exciting future of individualized email, and why marketers should find email standards sexy. Read more on dotmagazine.

Vittorio Bertola & Robert Virkus from Open-Xchange, on an open-source, interoperable messaging system freely accessible to nearly 4 bn email users worldwide. Read more on dotmagazine.

This month, dotmagazine looks at women in tech, new work, secure communications, and the revolutionary power of email in customer communication.

Call for contributions from eco member companies and specialists on the topics of New Work and Digital Communications Read more on dotmagazine

Der 6. CSA Summit im April 2019 zeigte: Das E-Mail-Marketing wird individueller, interaktiver und relevanter für die Empfänger. Wie Versender die E-Mails für ihre Kunden noch interessanter und sicherer machen, das diskutierten in Köln rund 130 Mailexperten aus 15 Ländern.

Unter dem Motto „E-Mail – Just For You“ möchte die E-Mail-Marketing-Branche mit Selbstverpflichtungen ein besseres Kundenerlebnis der Empfänger schaffen und trifft sich dazu vom 10. – 12. April zum CSA Summit in Köln.

Die Vorbereitungen bei der Certified Senders Alliance (CSA) für den Summit vom 10. bis 12. April laufen auf Hochtouren. Im Kurzinterview erläutert Julia Janßen-Holldiek, Director CSA, auf was die Teilnehmer sich in Köln freuen dürfen und warum E-Mail-Marketeers das Event nicht verpassen sollten.

Phishing ist sehr häufig der erste Einstieg in einen Hack, geschädigt werden dabei häufig nicht nur die Adressaten, die ihre persönlichen Daten leichtsinnig preisgeben, sondern auch die vermeintlichen Versender.

Email is far from dead: It is an essential tool for brands and has evolved into a strong link in the customer journey, according to Christian Hanke from Edenspiekermann.

Read more on dotmagazine.

Email has been around a long time now, but it’s still got a lot of life left in it. Marcel Becker from Oath explains how email will evolve in the future.

Read more on dotmagazine.

Mit dem Inkrafttreten der europäischen Datenschutzgrundverordnung (EU-DSGVO) am 25. Mai wird es jetzt wichtiger denn je, hohe Qualitätsstandards beim E-Mail-Marketing zu erfüllen. Welche neuen rechtlichen und technischen Maßgaben Versender konkret erfüllen sollten, das haben rund 140 internationale Experten im Rahmen des CSA Summits 2018 in Frankfurt a. M. diskutiert.

By now a key event in the email marketing calendar, the CSA Summit 2018 took place for the (5th) time on 18-20 April, in the impressive setting of The Aircraft, an event location designed along the theme of an aeroplane, under the motto of “Emails & More”.

The power of transactional emails as direct customer communication is often overlooked by companies in favor of marketing emails. Julia Janssen-Holldiek, Director of the CSA, explores their importance and offers advice on getting them delivered.

Beim jährlichen CSA Summit trifft sich die internationale E-Mail-Marketing-Branche, um sich über aktuelle Erkenntnisse und kommende Innovationen auszutauschen. In diesem Jahr wurde ein besonderer Veranstaltungsort in Frankfurt gewählt. Wie es dazu kam und was die Besucher dort erwartet, verrät CSA Director Julia Janßen-Holldiek...

Die Einwilligungserklärung der E-Mail-Empfänger ist die Grundlage für rechtssicheres E-Mail-Marketing. Das gilt insbesondere ab dem 25. Mai 2018 – denn ab diesem Tag tritt europaweit die Datenschutzgrundverordnung (DSGVO) in Kraft. Viele Unternehmen fragen sich nun, wie eine Einwilligungserklärung formuliert sein muss, damit sie DSGVO-konform ist ...